I wanted to write a quick post after the experience I had trying to book off season flights to Huatulco (from Toronto, Canada). After making my airline reservations from Toronto to Mexico City, I began trying to sort out my domestic flights from Mexico City (MEX) to Huatulco (HUX).
As mentioned in a previous post, there are a few different domestic carriers in Mexico that fly to Huatulco, including:
After doing my research, I learned that the best rate from MEX to HUX was being offered by Interjet. I attempted to book the flight online and found that my purchase was declined. Knowing that it was not an issue of available funds, I decided to call Interjet directly to make the reservation by phone. Again, the agent informed me that the charge was declined, however I then learned it was due to security reasons.
When I contacted my credit card provider, I was told that the charge never made it through to their system, meaning it was an issue with Interjet’s merchant account. The issue was on Interjet’s end as they had limitations processing the international transaction.
With my flights already arranged to Mexico City airport, I needed to purchase flights to make my way from MEX to HUX.
When I checked the AeroMar flights (which are the only ones that are offered through international travel agencies or ticketing agents), the cost of the flights was almost double!
In the end, I had my Huatulco office book the tickets for me locally. But, be forewarned that if you are planning to use domestic carriers, you are likely going to face this same issue!
The other point worth mentioning is that although I used the English section of the site, there were a few transactional screens that were only displaying Spanish content. For those of you with little or no Spanish comprehension, you may find this to be another limitation when attempting to complete the reservation process online.